Refund policy

Refund & Return Policy

Last Updated: September 23, 2026

At Curvy Looks, we want you to love your purchase. If you receive an item that is not right for you, we offer exchanges in accordance with the policy below.

7-Day Exchange Policy

You may request an exchange within 7 days of receiving your order.

To be eligible for an exchange, the item must:

Be unworn and unused
Be in its original condition
Have all original tags attached
Be free from stains, odors, makeup, or other signs of use
Be returned in its original packaging where applicable

Items that do not meet these conditions may not be accepted for exchange.

How to Request an Exchange

To request an exchange, please email amadede27@gmail.com within 7 days of receiving your order.

Please include:

Your order number
Your name
The item you would like to exchange
The reason for the exchange
Photos of the item when requested

We will provide you with instructions for returning the item after reviewing your request.

Return Shipping

Customers are responsible for the cost of shipping items back to Curvy Looks for an exchange, unless the item received was damaged, defective, or incorrect.

We recommend using a trackable shipping service, as Curvy Looks is not responsible for items lost or damaged while being returned to us.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us at amadede27@gmail.com as soon as possible.

Please provide your order number and clear photographs of the item.

If the issue is confirmed, Curvy Looks will arrange a replacement for the affected item.

Sale Items

Sale and discounted items are final sale and are not eligible for exchange or return.

Refunds

Curvy Looks does not offer refunds for change-of-mind purchases. Eligible customers may request an exchange within the 7-day exchange period.

Exchanges

Exchanges are subject to product availability. If the requested replacement item is unavailable, we will contact you to discuss the available options.